How to reach us
The best way to reach SpotloanApplyUSA is by email. We aim to reply within 2 business days.
- Email: [email protected]
- How we operate: SpotloanApplyUSA is an online-only service. We don’t have a walk-in office, and we answer by email.
To help us answer faster, include the page address if your question is about something on our site, and never send your full Social Security number, bank account number or passwords by email.
If you submitted a loan request through our form and want to stop hearing from lenders, tell us which email address or phone number you used, and contact the lenders who reached out to you as well. You can opt out of text messages by replying STOP. If you received an offer, questions about rates, payments or the loan agreement should go to that lender, since lenders set their own terms.
What we can help with
- Questions about how our free loan-request form works
- Questions about how your information is shared with lenders in our network
- Reporting an error or out-of-date fact on one of our pages
- Privacy requests, such as access, deletion or opting out of sharing
- General feedback about our guides
What we can't help with
We are an independent loan-request service. We are not Spotloan, Ningo Lending LLC or any lender. That means we can't:
- See, change or manage a Spotloan account
- Take or change loan payments, or give payoff amounts
- Approve, deny or change the terms of any loan
- Speak for a lender you were matched with
If a lender in our network contacted you with an offer, please contact that lender directly about its terms. Lenders set their own rates and make their own credit decisions.
Need Spotloan? Use its official contact details
For anything about a Spotloan application or account, contact Spotloan directly:
| Method | Spotloan contact |
|---|---|
| Phone | 888-681-6811 |
| [email protected] | |
| Hours | Monday–Friday 7 a.m.–8 p.m. CT; Saturday 9 a.m.–6 p.m. CT |
| Spotloan, P.O. Box 720, Belcourt, ND 58316 | |
| Website | spotloan.com (sign in at apply.spotloan.com) |
These details were verified as of October 2026. For more help, see our Spotloan customer service guide and our Spotloan login help page. If you're behind on payments, our guide on what to do if you can't pay a Spotloan may help.
Privacy requests
To ask what personal information we hold about you, or to request that we delete or correct it, or stop sharing it, email [email protected] with "Privacy request" in the subject line. Read our privacy policy for details on your rights and how we handle requests.
